I was a first-time customer and dealt with Pat only by phone as I had dropped the car off after hours. Pat called the next day to inform us that our oil leak was not a major one and that our brakes were fine (at least half their life left). He gave us the price of parts and labor and I gave the ok. He then called us back a couple of hours later to inform us that in fact the part (an oil sender) was actually $100 LESS than he had quoted us – that the dealer had quoted him the wrong price.Needless to say, his honesty on several fronts to a customer he had never seen was appreciated, and I wanted to pass that on. I plan on taking our car back to Nelson’s on a regular basis.
auto repair
When your car won’t start but all the lights come on?
Diagnosing Car Start Issues When Lights Work But Engine Doesn’t Welcome to the Nelson Auto Repair blog! We are proud to be Naperville’s top choice
April 28, 2024
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