CODE OF ETHICS

Tech-Net Professional Code of Ethics

As a member of the TECH-NET Professional program we agree to:

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
  • Offer customers a price estimate for work to be performed.
  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
  • Make every effort to keep the customer informed about appointments and completion deadlines.
  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.
  • Provide and honor CARQUEST manufacturer warranties.
  • Exercise reasonable care for the customer’s property while it is being serviced.
  • Make every effort to fix the customer’s vehicle right the “first time”.
  • Maintain a system for fair settlement of customer’s complaints.
  • Cooperate with established consumer complaint mediation activities.
  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

SCHEDULE REPAIR

(630) 355-4456

OUR CUSTOMERS LOVE US

Why Choose NELSON’S SERVICES Inc

EXPERT AUTO REPAIR

Our trained and certified auto technicians have years of experience for all auto related services.  We make sure to do the repair right the first time.

TRUSTED TECHS

At Nelson’s Services Inc we understand that a good auto mechanic that you can trust is rare.  We treat our clients like family and pridce ourselves in our honest work.

100% SATISFACTION

Satisfied customers are the lifeblood of Nelson’s Services Inc.  We know that if we do an outstanding job our clients will spread the word.  Treating you like family.