NELSON’S SERVICES INC REVIEWS

See why our customers love us & made us the #1 Mechanic in Naperville!

Our Customers Love us!  See the great things they are saying!

5.0
5.0 out of 5 stars (based on 27 reviews)

Excellent mechanic!!!

February 3, 2025

I really appreciated Pat’s honesty and communication with me. It’s rare to see this level of honesty in a car mechanic ❤️

Otto Rascon

Very Trustworthy!

January 28, 2025

I go past several other car repair places to get to Nelson’s because they are trustworthy, know their stuff, priced fairly and won’t push unnecessary repairs.

Joe McElroy

Fast work but also very honest!

January 15, 2025

Nelson’s is my new shop. Pat took great care of me. Timely work and most importantly very honest. You can trust this business.

Matt Wilson

Took such good care of my car!

January 3, 2025

Hi this is Kenny to everyone, I recently had my car serviced at this mechanic center(Nelson’s ) and I have to say, I am thoroughly impressed with the quality of work done on my vehicle. The staff was friendly and professional, and they took the time to explain everything that needed to be done.

In particular, Pat, one of the mechanics at the NELSON’S, went above and beyond to ensure that my car was fixed properly. He was attentive to my concerns and made sure that I was completely satisfied with the work done. It’s clear that he really cares about his customers and takes pride in his work.

I am so pleased with the service I received at this mechanic center and I will definitely be referring all friends and family to take their cars there for any repairs or maintenance. Thank you for the exceptional service and for taking such good care of my car!

Kranthi

Great service! Friendly

August 3, 2024

Great service! Friendly. Explained everything but didn’t talk down to me. Drove me home so I didn’t have to find a ride. Reasonably priced.

Sam B

Fairly priced!

May 27, 2024

Nelson’s gives you great advice and service for a fair price. Over the years, we trusted their work more than any other mechanic.

Beth Glisson

Affordable solutions!

May 3, 2024

Nelson’s is a great local repair shop! Pat takes the time to explain what is wrong, provides advice on how to best and most affordably fix problems and the prices are very fair. After years with another shop, we wish we would have been coming here all along!

Kevin Pearson

They got my car in promptly

May 3, 2024

They got my car in promptly. My parking brake was stuck and my caliper damaged. They did not pressure me into expensive repairs but disengaged only the bad side. They explained the operation of the brale and caliper and charged me fairly! i highly recommend them.

Jan Brady

GREAT resource in Naperville.

April 27, 2024

GREAT resource in Naperville. I’ve taken my BMW and GMC Envoy to Pat for service. He does great work and is very fair in his estimates and pricing. On one occasion it took less time than estimated and the actual cost was less than the estimate. Very honest and very high quality work.

E P

I’ve been going to Nelson’s for over 10 year

April 18, 2024

I’ve been going to Nelson’s for over 10 years. It is hard to find an HONEST mechanic these days, and I was luckily able to find one. Pat has by business and trust. He has NEVER pushed me to make any unnecessary repairs. I highly recommend giving Nelson’s a shot.

James Bui

I don’t know what I would do without him!

April 17, 2024

My husband and I (as well as both of our now grown children) have been taking our cars to Pat for over 10 years. We have never had a bad experience. Pat is honest and fair. He never pressures you to fix or replace parts. I don’t know what I would do without him!

Nancy C

Trustworthy owner with integrity

April 3, 2024

Fantastic service without the games. Trustworthy owner with integrity who will treat you right.

Scott K

Finally found a good mechanic.

April 3, 2024

I noticed loud noises coming from the exhaust on my car. I brought it to Nelson’s before work, and by lunch time the problem had been fixed. The price was very fair and the customer service was excellent. The next time one of my cars needs servicing I will bring it to Nelson’s. I highly recommend them to anyone looking for a good mechanic.

Sam Costanzo

Repeat customer!

March 15, 2024

I was a first-time customer and dealt with Pat only by phone as I had dropped the car off after hours. Pat called the next day to inform us that our oil leak was not a major one and that our brakes were fine (at least half their life left). He gave us the price of parts and labor and I gave the ok. He then called us back a couple of hours later to inform us that in fact the part (an oil sender) was actually $100 LESS than he had quoted us – that the dealer had quoted him the wrong price.

Needless to say, his honesty on several fronts to a customer he had never seen was appreciated, and I wanted to pass that on. I plan on taking our car back to Nelson’s on a regular basis.

Bob Graham

They are very flexible

March 14, 2024

As a female, many car services either don’t explain well enough about the problems I have or completely over explain using terms that are not exactly common knowledge (to someone who generally doesn’t know about cars). At Nelson’s, I was actually surprised that Pat took the time to comprehensibly explain and actually show me what was wrong with my car. They are very flexible with their time, are considerate of my school hours, work fast and proficiently.

patience lewis

This place was great.

March 2, 2024

This place was great. I have only been once but they were friendly, honest, and reasonably priced. They did good work and my car is now in great shape. I would recommend them to anyone, Ill be going back for all my car needs!

Nathan Bell

Excellent repair shop!

February 27, 2024

Excellent repair shop. Don’t do unnecessary repairs and repair exactly what’s needed. Trust worthy. I referred all my friends to Nelson’s. Pat is the best!

Angshuman Chatterjee

Honest and fair!

February 16, 2024

Been going to Pat since high school and he has always been extremely, helpful, honest and fair. I wouldn’t go anywhere else.

Geoff R

Great work!

February 3, 2024

Really nice guys, gets things done honestly and reliably. Big ups

Jeffrey Fang

Pat is amazing

January 28, 2024

Pat is amazing to work with! He helped me out in a pinch and was very kind and knowledgeable. I was getting ready to leave work when I noticed I had a flat— found myself at Nelson’s and Pat was there to assist me. While he changed my tire and placed my spare on, he informed me of everything he was doing, that way I know how to next time! Would recommend Nelson’s and Pat to anyone and look forward to using their services in the future

Juliana Mabry

Straight shooter

January 14, 2024

Straight shooter – boy scout. Honest ownership (Pat). My experience has been very favorable * fixed right the first time

* done when it is supposed to be

I’ve misdiagnosed my problem, Pat fixed it at much less expense to me. Pat is not my friend or a relative or former classmate. Through 20+ years of servicing my may vehicles he’s earned my trust. Can’t recommend Nelson’s any higher

Anthony Bullis

They treat the car like they own it!

January 3, 2024

Great place that cares about your car! They treat the car like they own it and seem very trust worthy – I’ve been going here for years

Patrick O’Connell

Simply the BEST !

December 15, 2019

We have been taking our cars to Buzzy & Pat for 22 years. It’s a wonderful feeling to be able to hand them the keys and just say “if you see anything else, fix it”. 100% trust level with these guys. We no longer live in Naperville, but you’d better believe we make the trip back to Nelson’s.

Ken & Kathy Bratt

Happy with my service

August 21, 2019

Need a service you can trust? Try Nelson’s.

Patrice Langmore

Best Place in Naperville!

August 21, 2019

Best place to get your car fixed if I do say so myself!!

Darlene Ferrelli

Love the service!

August 21, 2019

Nelson Services is the best. Pat knows cars and does the job right the first time! Nelson’s Services for all your auto needs!!!!

Dallas Dee

Great Job!

August 21, 2019

Pat & his team do excellent and reliable service at a reasonable cost. He also has a great memory for my three cars (what and when done).

Tim Brown

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OUR CUSTOMERS LOVE US

Why Choose NELSON’S SERVICES Inc

EXPERT AUTO REPAIR

Our trained and certified auto technicians have years of experience for all auto related services.  We make sure to do the repair right the first time.

TRUSTED TECHS

At Nelson’s Services Inc we understand that a good auto mechanic that you can trust is rare.  We treat our clients like family and pridce ourselves in our honest work.

100% SATISFACTION

Satisfied customers are the lifeblood of Nelson’s Services Inc.  We know that if we do an outstanding job our clients will spread the word.  Treating you like family.