My husband and I (as well as both of our now grown children) have been taking our cars to Pat for over 10 years. We have never had a bad experience. Pat is honest and fair. He never pressures you to fix or replace parts. I don’t know what I would do without him!
I noticed loud noises coming from the exhaust on my car. I brought it to Nelson’s before work, and by lunch time the problem had been fixed. The price was very fair and the customer service was excellent. The next time one of my cars needs servicing I will bring it to Nelson’s. I highly recommend them to anyone looking for a good mechanic.
They got my car in promptly. My parking brake was stuck and my caliper damaged. They did not pressure me into expensive repairs but disengaged only the bad side. They explained the operation of the brale and caliper and charged me fairly! i highly recommend them.
I was a first-time customer and dealt with Pat only by phone as I had dropped the car off after hours. Pat called the next day to inform us that our oil leak was not a major one and that our brakes were fine (at least half their life left). He gave us the price of parts and labor and I gave the ok. He then called us back a couple of hours later to inform us that in fact the part (an oil sender) was actually $100 LESS than he had quoted us – that the dealer had quoted him the wrong price.Needless to say, his honesty on several fronts to a customer he had never seen was appreciated, and I wanted to pass that on. I plan on taking our car back to Nelson’s on a regular basis.
Nelson’s is a great local repair shop! Pat takes the time to explain what is wrong, provides advice on how to best and most affordably fix problems and the prices are very fair. After years with another shop, we wish we would have been coming here all along!